Privacy Policy
This Privacy Policy describes how Glue ("we", "us", or "our") collects, uses, and protects your information when you use our service.
1. Information We Collect
Account Information. When you create an account, we collect your name and email address through your chosen authentication method.
Content. We store the projects, designs, and prompts you create while using the Service.
Payment Information. If you subscribe to a paid plan, payment details are collected and processed securely by our payment provider. We do not store your full payment card details.
Usage Information. We automatically collect information about how you interact with the Service, including pages visited, features used, and device information.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send service-related communications
- Respond to your requests and support inquiries
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. AI Processing
We use third-party AI services to generate designs based on your prompts. Your prompts and any uploaded images are processed by these services to provide the functionality of the Service. We do not use your content to train AI models.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate the Service, such as hosting, payment processing, and AI providers
- Legal authorities when required by law or to protect our rights
- Business successors in connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.
6. Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing or obtaining a copy of your data
- Correcting inaccurate information
- Requesting deletion of your data
- Objecting to or restricting certain processing
To exercise these rights, please contact us at hello@gluecanvas.com.
8. Cookies
We use essential cookies to enable core functionality such as authentication. We may also use analytics cookies to understand how the Service is used. You can control cookies through your browser settings.
9. Children
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your information remains protected in accordance with this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Your continued use of the Service constitutes acceptance of the revised policy.
12. Contact
Questions about this Privacy Policy? Contact us at hello@gluecanvas.com.